School IT Outsourcing (TSS) TSS on-campus technician Flexible day-rate on-campus support Strongest backup for your hired TSS

School IT Outsourcing (TSS)IT partner focused on serving schools

Full-time on-campus TSS · Flexible day-rate support · Strongest backup for hired TSS

TSS · Resident Technician

TSS on-campus technician

Full-time on-campus technician with logistical support from the OP team. 12 to 36 month contract.

1

Full-time OP technician on campus

Familiar with the operation of your school and handle daily computer, network and e-learning equipment work.

2

12 to 36 month contract

3

RFQs and tenders welcome

Service scope confirmed at quote time based on school needs.

  1. 01

    Quotes/tenders

  2. 02

    Contract signing

  3. 03

    Summer Vacation Handoff

  4. 04

    Starts September 1

  5. 05

    Mid-Year Review

  6. 06

    Renewal

The handover process operates to coincide with the academic year.

Flexible day-rate on-campus support

Flexible day-rate on-campus support

Arrangements need to be made to arrive at the school first. The school pre-purchases a batch of Manday for flexible use.

1

Large number of computer installations

A large number of repetitive tasks such as computer installation, switching, computer room settings, etc., let the school TSS focus on daily support.

2

Pre-purchase a shipment of Manday

Arrange for OP colleagues to come to school when needed. Manday quantity is quoted on a school-by-school basis.

3

Arrive by Calendar

Arrival dates can be booked according to the needs of the school, such as pre-school or summer holidays.

Strongest backup for your hired TSS

Strongest backup for your hired TSS

Support your TSS, not replace it.Does the school already have its own TSS? OP acts as an outsider support (logistical support) to help with technical issues that TSS has not been able to resolve.

1

Your TSS continues to dominate

We support your TSS, not replace it: sharing challenges, reducing workloads, and making on-campus IT more stable.

2

Help with a technical issue

Technical issues that have not been resolved by TSS can be followed up with OP assistance.

3

Arrange according to school conditions

Support scope and arrangements confirmed at quote time based on the school’s situation.

Quotation · Tender

Quotes/Invitations to bid

Invitations to quote and bid are welcome. Schools to invite OP-Smooth to participate in the quote or tender, please send the documents or email to the following address.

AI School Network Keeper

Add-on · BlackShield 365

BlackShield36524x7 Network Keeper

Firewall ≠ Manned. Using AI to analyze school firewall records, turn “record” into “know if there is an alarm number,
Know the next step "- 24x7 supervision, instantly notify the school network of any changes.

Schools must have a firewall to be monitored.
Not sure about the model or setting? Learn about it at the same time as the free evaluation.

Add-ons · PrimeCloud

PrimeCloudThe school still has a clean backup in case of an accident

PrimeCloud Secure your last line of defense with offsite cloud backups

Ransomware can be encrypted with local NAS/hard drive backups. PrimeCloud daily offsite cloud backup (reference 3-2-1), Hong Kong data center still has a clean copy to restore - with BlackShield anti-entry, PrimeCloud tailgate.

Ideal for schools with existing servers, NAS, or Microsoft 365. Don't have a backup offsite? Let the OP know what's going on when you get a free consultation.

FAQ

FAQ

Why hire TSS through you instead of recruiting ourselves?

We have the experience to help schools select the right people, plus back-office support so TSS staff can get help when issues come up.

We already employ our own TSS — why still work with you?

Technology moves fast; in-house TSS can fall behind. Our support fills those gaps and keeps school IT current.

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