Unlimitedremote / onsite support
Remote or onsite fixes for PCs and systems — no ticket caps.
IT Outsourcing
IT Support
IT Outsource
Company IT Outsourcingfor more stable day-to-day operations
Coverage
IT outsourcing scope
Scoped to headcount, PCs, and current systems — we do not push services you will not use.
UnlimitedPC install / reinstall
New PCs or old-to-new migration — no caps.
PC/MacPhone/tablet support
Setup and troubleshooting for PC/Mac, phones, and tablets.
Boss home support(office hours)
Office-hours on-site IT help at the boss’s home.
Network & security mgmt
Routers, firewalls, and security settings in one place.
Data backup plans
Backup setup and monitoring to cut data-loss risk.
(backup software required)
IP Phone/CCTVPrinters & peripherals
IP Phone, CCTV, printer and peripheral setup and troubleshooting.
Onboard / offboard accounts
New-hire accounts and leaver access removal.
Hardware & software procurement
Sourcing and buying PCs and related hardware/software.
HW/SW inventory
Regular hardware/software inventory so status is clear.
Extra
Extra charge services
These items are quoted separately as needed — not included in standard outsourcing scope.
After-hours support
Urgent IT follow-up outside office hours — billed separately.
Annual IT audit assist
Help prepare for and support annual IT-related audits.
Shop IT support
Day-to-day shop IT support and fault follow-up.
Mainland / overseas support
IT support for mainland or overseas offices and travel.
System upgrades
System upgrades, improvements, and capability projects.
How we work
How to start
1
Free consultation
Explain the current state and priorities.
First we learn headcount, PCs, and current systems — then find what most affects day-to-day operations.
2
Assessment & advice
Combine a plan for your environment.
Recommended scope, timeline, and fees are listed clearly — no upsell you will not use.
3
Implementation
Engineers handle deployment and go-live.
On-site or remote delivery per plan, minimising impact on colleagues’ work.
4
Ongoing support
Hong Kong local; Wan Chai / Tsuen Wan / Kwai Fong.
Day-to-day issues have dedicated follow-up; scheduled checks and reports keep IT stable over time.
FAQ
FAQ
How is IT outsourcing different from hiring full-time IT?
Outsourcing lets you combine support scope to real needs — without hiring a full-time role from day one. Day-to-day issues have dedicated follow-up; larger projects can add on-site or day-rate engineers.
What’s roughly included?
Typically includes day-to-day PC and network support, Microsoft 365 management, scheduled checks and reports; on-site engineers and shop after-hours support can be added. Scope is tailored to your company.
How do I contact you when there’s a problem?
Someone owns your account: report issues by phone or email, we try remote first, then arrange an on-site engineer when needed.
We only have a few PCs — still suitable?
Yes. We mainly serve Hong Kong SMEs — start with basic support, then add on-site, shop support, or Microsoft 365 management as needed.
Get in Touch
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Contact Us
- Phone+852 3467 4088
- WhatsApp+852 9699 3213
- Emailenquiry@opsc.com.hk
- AddressUnit 2008, Beverly House, 93-107 Lockhart Road, Wan Chai, Hong KongUnit 2008, Beverly House, 93-107 Lockhart Road, Wan Chai, HK
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